Profile

Architecting
Scalable Intelligence

Specializing at the intersection of Distributed Systems and Generative AI. I engineer high-throughput, event-driven systems designed to perform reliably at scale.

Experience

Salesforce

Salesforce

Bangalore, India

Software Engineering MTS

Feb 2025 - Present
Backend Engineering

Data Kit Deployment Orchestration

Re-architected the Data Kit Deployment Orchestration Workflow, transitioning from a resource-intensive polling model to a scalable event-driven architecture. To enhance maintainability, I designed a task registry leveraging the Strategy Pattern, allowing for modular execution of post-deployment logic. This modernization drastically optimized system performance, reducing API overhead by 40x and accelerating notification delivery speeds by 97.5%.
JavaJavaSpring BootSpring BootPostgreSQLPostgreSQL
Machine Learning

Semantic Clustering (HDBSCAN)

Engineered a scalable clustering and labeling pipeline integrated directly into Data Cloud via Spark UDFs. This solution semantically groups complex contact reasons and generates descriptive labels for each cluster, exposing advanced logic through standard Data Transforms. This architecture directly bridged the gap between raw data and actionable product analytics.
AWS S3AWS S3JavaJavaPythonPythonSparkSparkBazelBazelEmbeddingsPrompt Engineering
Gen AI

SLM Analysis and Integration

Architected a robust evaluation framework to benchmark Small Language Models (SLMs) including Phi-4, Gemma, and Qwen-3b against a GPT-4 baseline for the Customer Signals Intelligence pipeline. I deployed high-performance inference endpoints using vLLM on Dockerized AWS EC2 (g6e.xlarge, Deep Learning Base OSS Nvidia Driver GPU AMI) instances. Leveraging an LLM-as-a-Judge (GPT-4.1) methodology, I rigorously measured critical trade-offs across performance scores, win+tie rates, consistency, and latency to validate model feasibility.
PythonPythonAWS EC2AWS EC2DockerDockervLLMvLLMPhi-4Phi-4GemmaGemmaQwen-3bQwen-3b
Backend Engineering / Prompt Engineering

Intelligent Signal Extraction and AI Agent Actions

Engineered advanced ReAct and Chain-of-Thought (CoT) prompt templates to significantly reduce hallucinations while accurately extracting high-value signals like sentiment and contact reasons. Building on this foundation, I developed AgentForce Actions to drive automated case resolution and intelligent product description enhancement. To maximize business value, I extended platform extensibility, enabling customers to define and extract custom signals, persisting them as structured JSON within Data Cloud DMOs.
JavaJavaSpring BootSpring BootData CloudData CloudLLM

Software Engineering AMTS

Nov 2023 - Jan 2025
Gen AI / Distributed Systems

Customer Signals Intelligence

Played a pivotal role in architecting Customer Signals Intelligence (CSI) from the ground up. This platform addresses a critical business need: unifying fragmented customer interactions across Case, Voice, Chat, and other channels into a single, cohesive narrative. By harnessing the Generative AI capabilities of the AgentForce platform, we didn't just build a dashboard; we built a proactive engine that empowers agents to anticipate needs before they arise, setting a new standard for modern customer engagement.
Service CloudService CloudLLMMicroservices
Distributed Systems

Scalable Event Driven Systems

Designed a scalable microservice architecture capable of handling 260M+ monthly events via Kafka. I optimized the system for high availability by leveraging PostgreSQL for reliable storage and Redis for low-latency caching, effectively removing I/O bottlenecks. The infrastructure was delivered via containerized deployments, supported by Grafana dashboards for real-time monitoring and issue resolution.
JavaJavaSpring BootSpring BootKafkaKafkaPostgreSQLPostgreSQLRedisRedisDockerDockerKubernetesKubernetes
Gameskraft

Gameskraft

Bangalore, India

Software Engineer

Jul 2023 - Oct 2023
Scalability / Real-time Systems

Real-time Pub/Sub System

Designed a scalable solution for real-time market data delivery leveraging a Redis-backed publish-subscribe pattern. I implemented a robust WebSocket Connection Manager to optimize concurrent TCP connection handling, allowing a single server instance to broadcast high-frequency updates to multiple clients with minimal latency.
JavaJavaSpring BootSpring BootRedisRedisWebSockets

Software Engineer Intern

Jan 2023 - Jun 2023
Optimization

Serialization Benchmarking

Benchmarked binary serializers (Protobuf, Avro, Schemapack, MessagePack) to optimize inter-service communication, driving a data strategy that reduced payload size by 60% and significantly cut network bandwidth usage.
JavascriptJavascriptProtobufProtobuf
Arcesium

Arcesium

Hyderabad, India

Software Engineer Intern

May 2022 - Jul 2022
Backend Engineering

Data Extraction Framework

Designed a versatile data extraction framework supporting APIs, Databases, and CSV, ensuring forward compatibility for various data manipulation tasks.
PythonPythonPandasPandasAPI Design

Education

National Institute of Technology (NIT), Jamshedpur

B.Tech (Hons) in Computer Science and Engineering
Jamshedpur, India
2019 - 2023CGPA: 8.69 / 10.0

Technical Excellence and Leadership

  • Demonstrated advanced proficiency in data structures and algorithms by representing institute five-times atICPC Regionals.
  • Served as the Technical Secretary of the PCON (Programming Club of NIT Jamshedpur), leading a 30+ member team to conceptualize and deliver technical workshops, competitive programming contests, and hackathons.

Coursework

Design and Analysis of AlgorithmsOperating SystemsDatabase Management SystemComputer NetworksObject Oriented System DesignArtificial IntelligenceDeep LearningComputer Organization and ArchitectureSoftware EngineeringBlockchain and its ApplicationsCloud ComputingTheory of ComputationData Mining and Data WarehousingCompiler DesignHigh Performance ComputingImage ProcessingComputer GraphicsDiscrete StructuresSoft Computing

Motilal Nehru Public School

Jamshedpur, India

Class 12th

ISC 2019 97.5%
  • Recipient of the Principal’s Award in recognition of outstanding holistic performance across academic and co-curricular pursuits.
  • Attained a perfect 100/100 score in core technical subjects: Computer Science and Mathematics.

Class 10th

ICSE 2017 97%
  • School Topper and ranked among the Top 1% of candidates nationwide for academic performance.
  • Secured top honors in multiple inter-school debates and quizzes, demonstrating exceptional public speaking and critical thinking abilities.

Featured Projects

NLP Research

Quantifying and Contextualizing Cultural Bias in LLM

Executed a full-stack study quantifying LLM cultural bias across 12 Hofstede-based personas. Engineered an 'LLM-as-a-Research-Analyst' pipeline using Python to automate qualitative scoring by transforming unstructured outputs into structured JSON. Visualized significant behavioral variance via a deployed dashboard, streamlining analysis across 18 workplace scenarios.
PythonPythonGemini APIGemini APIPandasPandasJavascriptJavascriptPrompt Engineering
Security / ML

ML-Powered Network NIDS

Engineered a Network Intrusion Detection System utilizing the CIC-IDS2017 dataset (2.8M+ records). Leveraged Python’s ecosystem (Pandas, NumPy, Scikit-learn) to train and fine-tune a Random Forest classifier. The optimized model achieved over 95% accuracy in distinguishing malicious traffic, demonstrating robust threat classification capabilities.
PythonPythonPandasPandasNumPyNumPyScikit-learnScikit-learnJupyterJupyter
Systems

Flight Ticket Booking System

Executed as an internship onboarding project, I engineered a full-stack flight reservation platform featuring dynamic pricing, search, and user management. Deployed on AWS S3 and EC2, I integrated Kafka pipelines for scalability and established real-time observability using Telegraf and Grafana to ensure robust performance.
AWS EC2AWS EC2AWS S3AWS S3JavaJavaSpring BootSpring BootKafkaKafkaReactReactPostgreSQLPostgreSQL

Achievements

3+
Years Experience
15+
Projects Delivered
5x
ICPC Regionalist
Competitive Programming

ACM ICPC Asia West Regionals

Secured All India Rank 22 at the ACM ICPC Kanpur Regionals.

Competitive Programming

Topcoder Open

Qualified as a Finalist for Southern Asia in Topcoder Open.

Hackathon

Hacking Vishwa

Ranked 4th at 'Hacking Vishwa' during OJASS (NIT Jamshedpur's Technical Fest).

Professional Recognition

Salesforce Astro Award

Awarded for delivering high-performance solutions with significant customer impact.

Let's build something
scalable.

Always happy to chat about Backend Engineering, System Architecture, and Applied Generative AI. Feel free to reach out directly via email or linkedin.